Privacy Policy

1. Introduction

At Alba Curtains, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

By using this website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect personal information when you interact with our website, request a quotation, or contact us.

The types of information we may collect include:

Full name
Email address
Phone number
Property address or installation location
Any information provided through contact forms or messages
IP address and browser information

3. How We Use Your Information

We use the information collected for the following purposes:

Responding to inquiries and quotation requests
Scheduling consultations, measurements, or installations
Providing customer support
Processing orders and managing projects
Improving our website and services
Sending updates or promotional communications (where permitted)

We will only use personal information for legitimate business purposes related to our services.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance.

Cookies may help us:

understand how visitors interact with our website
remember user preferences
improve website functionality

You may choose to disable cookies through your browser settings, although this may affect certain website features.

5. Sharing of Information

Alba Curtains does not sell or rent personal information to third parties.

However, we may share information with trusted service providers where necessary to operate our business, such as:

installation partners
payment providers
marketing or analytics platforms
website hosting providers

These parties are required to keep your information secure and confidential.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against:

unauthorized access
loss or theft
misuse or alteration
disclosure

While we strive to protect your data, no method of internet transmission is completely secure.

7. Data Retention

Personal information will only be retained for as long as necessary to:

fulfill the purposes outlined in this policy
comply with legal or regulatory requirements
maintain business records

Once information is no longer required, it will be securely deleted or anonymized.

8. External Links

Our website may contain links to third-party websites.

Alba Curtains is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

9. Your Rights

Depending on applicable laws, you may have the right to: